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Commands or Data not reaching device

by Engineering | Aug 23, 2020 | Trouble Shooting 1 Axis-Group, Trouble Shooting 2 Axis-Group, Trouble Shooting Grid Connect-Group

Commands or Data not reaching device After entering commands or data no changes appear in my screen.  Trouble Shooting The cause most often is the screen is no longer updating. Refreshing through your browser or check the refresh button near the lower left of...

Soft Limits locked movement

by Engineering | Apr 8, 2020 | Trouble Shooting Grid Connect-Group

Trouble Shooting Grid Connect-Group 2400 Series When the tracker reaches minimum or maximum soft limits it will not track.  Troubleshooting The soft limits are designed as a final fail safe should the physical limits switches fail. If reached, this will...

Alarm Codes – Series 2400

by engineering | Jul 25, 2019 | Trouble Shooting Grid Connect-Group

Trouble Shooting Grid Connect-Group 2400 Series  Trouble Shooting RTU Alarm Code 1-99 Non Self Clearing (Permissives OFF until Alarms Manually Reset) RTU Alarm Code 100-499 Self Clearing (Permissives OFF until Cleared) 101 Reboot Occured 102 Lost IP Address...

Station Status Module Shows Offline

by engineering | Jul 23, 2019 | Trouble Shooting Grid Connect-Group, Trouble Shooting Networks-Group

2400 Series with Remote I/O Troubleshooting A. Check if there is a Scan Enable Flag is TRUE  ie. enablePollDI_01 (2400 Series)B. Check Ethernet cable for damage or bad RJ45. (Replace if necessary)C. See that activity light is blinking on the remote I/O Ethernet port....

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