Show Network Adapter Settings

by | Aug 25, 2017 | Networking-Group, Trouble Shooting Networks-Group

When your device will not connect using DHCP and IT is not available to help, here is an easy way to determine what network you are connecting to.

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DHCP

If your controller is set for DHCP and will not connect, use a lap top to interrogate the network and get the network settings. First make sure  the lap top network card is set to DHCP

STATIC IP

If your controller was given a static IP, then change the lap top network card to the same static settings.

Remove the Ethernet CAT5E/6 cable from your controller and plug into the Ethernet port on your laptop.

Click the Start button and type cmd in the search box.

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  1. There maybe several devices shown. Find the Ethernet adapter Local Area Connection
  2. The physical address is the MAC Address*
  3. Confirms DHCP is enabled
  4. The IP Address assigned by the router or gateway.
  5. This confirms the gateway and the 1st 3 octets indicate your network. In this example 10.252.242__
  • If IT is assigning an IP to the MAC address, then give them the MAC address of the laptop to confirm the network is configured correctly for this test.